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FAQ

Baby smilingHow do I schedule an appointment?

The office attempts to schedule appointments at your convenience and when time is available. Preschool children should be seen in the morning because they are fresher, and we can work more slowly with the child for their comfort. School children with a lot of work to be done should be seen in the morning for the same reason. Dental appointments are an excused absence. Missing school can be kept to a minimum when regular dental care is continued. To find our hours of operations, please see our Contact Us page. You also can request an appointment online.

Since appointed times are reserved exclusively for each patient, we ask that you please notify our office 24 hours in advance of your scheduled appointment time if you are unable to keep your appointment. Another patient who needs our care could be scheduled if we have sufficient time to notify them. We realize that unexpected things can happen, but we ask for your assistance in this regard.

Do I stay with my child during the visit?

We welcome the presence of parent(s) during the first visit. We understand that we all work as a team to make your child visit a pleasant one. Parent(s) should be a passive observer at all times, allowing us to gain your child’s confidence.

For consecutive visits, we encourage you to allow your child to accompany our staff by themselves. Our office can only achieve a successful relationship with your child when the parents show that they have confidence in our dental care. Young children under 3 years old or medically-compromised patients usually stay with parent for consecutive visits.

During dental treatment, your child must give their full attention to the dentist, so parental presence would create a three-way conversation between your child, the dentist and the parent. This can be very confusing for the child, as well as increasing the time to complete the treatment, and ultimately, increasing their anxiety level. If your child needs dental treatment and is anxious about it, we allow one parent to come with the child into the treatment room. However, once he/she feels relaxed and comfortable, we ask that you to wait in our parent retreat room, located close to your child. Remember, the parent should be a passive observer at all times.

After each appointment, we will go over any concerns you might have and will explain our dental findings.

At Kids First Pediatric Dentistry, we are all highly experienced in helping children overcome anxiety. You will be pleased to realize that your child “loves to come to the dentist.”

When and how do I pay for services rendered?

Payment for professional services is due at the time dental treatment is provided. Every effort will be made to provide a treatment plan which fits your timetable and budget, and gives your child the best possible care. We accept all major insurance plans. In addition, we accept cash, personal checks, debit cards and most major credit cards. Our office offers third-party financing with 12 months no interest if needed to assist you in paying for any necessary treatment.

Kids First Pediatric Dentistry

  • Kids First Pediatric Dentistry - 4010 Sandy Brook Dr., Suite 106, Round Rock, TX 78665 Phone: (512) 219-9827 Fax: 512-219-5959

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